Privacy and Cookies Policy
What kind of information do we collect?
We receive, gather, and store any information you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login data, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personal identification information (including names, email addresses, passwords, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profiles.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, physical address, and email address. Your personal information will be used only for the specific reasons stated above.
Why do we collect such personal information?
We collect such personal and non-personal information for the following purposes:
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To provide and operate the services
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To provide ongoing customer support and technical support to our users
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To be able to contact our visitors and users with general and personalized service-related notices and promotional messages
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To create aggregated statistical data and other non-personal aggregated or inferred information that we or our business partners may use to provide and improve our respective services
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To comply with applicable laws and regulations.
How do we store, use, share, and disclose the personal information of visitors to this website?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with visitors of our site?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to solicit your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
If you do not wish for us to process your data, please contact us or send us an email at contact@calmapilates.es
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@calmapilates.es.